SHIPPING POLICY

We use The Post Offce special delivery service for shipping. We can use a specific courier if you prefer. If you are local in Soho or the W1 -WC1- WC2 area we can hand deliver your globe

RETURN & EXCHANGE POLICY

In the event an item arrives damaged or not arriving at all please contact us immediately and in any event within 10 days of notification that it has been dispatched,  describing in detail the nature of the shortage or defect.

If you do not take delivery of the item within four weeks of notification that it has been dispatched and you fail to notify us you will be liable for the postal charges and any loss of value of the item.

From the time of delivery the goods will be your responsibility.

Returns

In the unlikely event that your item does not conform with our description, images on the website, our terms and conditions and your order please inform us as soon as possible after delivery. We will request you return the goods to us at our cost and after inspection we may:

  • Offer a partial or full refund

  • Replace the item where possible

In the unlikely event that you are not happy with your purchase you can return it to us, at your own expense within 7 working days from delivery in accordance with the distance selling regulations and your rights to cancel. This includes UK and international customers.

All images on this website belong to Julia Forte and may not be used by another party.

All information retained about you by us will not be shared with any third parties, excepting where postal delivery has been paid for, in which case your contact details will be used to dispatch your order.